Quick Installation Guide

Home Support & Online Knowledge Base Quick Installation Guide

1. System Requirements

Windows 10 October 2018 update (1809 build) is fully supported.
May 2019 update (1903 build) is currently NOT supported – Please do not upgrade your system!

  1. Go through our System Specification page and make sure your PC is qualified for your needs.
     
  2. Make sure your PC is updated with all the recent drivers and system updates. Especially with the most up to date drivers for the display adaptor installed on your machine.

    If you are using Intel HD graphics go to Intel Download Center.
    If you are using NVIDIA video adaptor go to Nvidia Download section.
    If you are using AMD video adaptor go to AMD Download section.
     
  3. Make sure the Power Policy settings in your Operating System are disabled so your screens won’t go into blank. 
    Go to: Settings => System => Power and sleep



    Choose when to turn off the display > Set it to Never
    Change when the computer sleeps > Set it to Never
     
  4. In order for Monitors Anywhere to operate properly the user must be logged in at all time, otherwise the Extended Desktop Mode is not operational. In addition, the user must be logged on automatically without being asked for password on boot. 
    Within Windows, search for and run netplwiz command. On the new window, select the default user and un-tick “Users must enter a user name and password to use this computer”, click OK, then enter and confirm current password.

       
     
  5. Turn OFF auto re-open Apps on reboot
    Go to Settings => Accounts => Sign-in options
    Under Privacy, turn off “Use my sign-in info… and re-open my apps after an update or restart”



     
  6. In order for the system to work properly, it requires you to plug a monitor directly to the Host PC via its onboard or external display card.



If you are installing on a Virtual Machine, you don’t need to follow this step.
An alternative option is to connect an HDMI\DVI\VGA emulator like this one to eliminate the need to connect a physical screen.

 

2. Zero Client Installation and Configuration

The following steps are for the following devices:

  • Centerm – C75 v1, v2, v3
  • ThinGLOBAL – MiniPoint DS series
  • Atrust – m320 or m321
  • HP – T200 or: LD4730, LD4730G, LD4735, LD5535
  • Lenkeng – LKV376 (PC to HDMI over LAN)
  • Phistek – ZE6000 or ZE5000

For any other devices, please contact us

  1. Download the driver and install it. Follow the default steps of the setup, reboot can be ignored at this stage.

    Note: Currently OSBASE drivers support virtualization only when the guest VM client is installed with Windows 8.1, Windows 10 or Windows Server 2012 R2. For more information, see how to install Monitors AnyWhere on Virtual Machines.
     
  2. Download the Network USB Utility and install it. Follow the default steps of the setup, then reboot your system.
     
  3. Connect the HDMI over LAN zero client to a monitor and a LAN connection on the same subnet of the host computer. Make sure the HDMI over LAN zero client is connected to a power supply and the indication LED is ON.



    Note:
    a. If a DHCP server is available, the Zero Client will be automatically assigned with an IP address. Otherwise, its default address will be 169.254.10.10
    b. If you need to place the zero clients on different VLANs, check this guide on how to set it up.
  4. Start the program Network USB Setting by clicking on the following icon

    The program will present all available Zero Clients found on the local network, and allows you to connect them to your system. 


    Select the device and click “Assign to this PC”. This operation will extend the host PC’s desktop to the monitor which is connected to the Zero Client.

    Note:
    a. This operation will cause the zero clients to automatically re-connect to the host PC on every reboot.
    b. If the zero client’s status is showing: Assignment: Other PC - Press on the “Clear PC assignment” button and then click "Assign to this PC”.
    c. To rename the zero client to something more meaningful, like location for example, or assign fixed IP address, click on "Configuration" and enter new name / all network details. Zero client cannot be assigned to the PC for this task, “Clear PC assignment” first, modify, then re-assign when changes have been made.

     

  5. Configure all screens
    a. Right click on the desktop and select Display settings
    b. Make sure scaling is set to 100% in the “Change the size of text…” section.
    c. Set the resolution 
    d. Make sure Multiple displays is set to "Extend desktop to this display"
    e. Repeat the same procedure for all screens connected to your PC.


3. Monitors AnyWhere Installation

Download Monitors AnyWhere and go through the installation process.



If Microsoft office is already installed on your PC, un-tick "Install PowerPoint Viewer" then continue installation

After you have installed Monitors AnyWhere, it will start running in Trial Mode. In Trial Mode, it will run for 30 days and will allow you to control up to 4 screens.

If you have purchased a license for Monitors AnyWhere and you would like to activate it, please use this guide to Activate your Monitors AnyWhere license.

 

Back to top   -    Last Updated: 07-Aug-2019